Introduction
This policy applies to websites operated by The Patient Recruiting Agency, LLC (TPRA), also doing business as GoClinicalTrials — including tprausa.com, patientrecruiting.com, goclinicaltrials.com, and study-specific recruitment websites.
It explains what personal data TPRA processes and how it is protected, with clearly marked sections for residents of specific countries. TPRA participates in the EU-U.S. Data Privacy Framework and the UK Extension, and independently complies with the GDPR.
Party Responsible for Your Data
The Patient Recruiting Agency, LLC (TPRA), doing business as GoClinicalTrials, is the controller of your data.
Information We Collect
We collect Personal Information you provide, and Non-Personal Information through cookies, web logs, and IP addresses. Opt-out requests are implemented within 10 business days of receipt.
Personal Information & Disclosure
If you provide it, we collect contact details and any questionnaire answers. This information is shared only with the designated research study site and retained for six months after the study or website concludes.
Third Parties & Transfers
Data may be processed by service providers for analytics, cookie consent, hosting, and marketing — including Google Analytics, Cookiebot, Amazon Web Services, and Meta.
Non-Personal Information
We collect device, browser, referrer URL, and visit time information to operate the website, keep it accessible, and protect network security.
IP Addresses
We receive IP addresses in the normal operation of our websites but do not disclose them or use them to identify users.
Web Logs
Standard web logs record basic visit data. They are not normally used to identify individuals, except to investigate suspected misuse.
Children
Our services are not designed for children under 18, and we do not knowingly collect their personal information.
Data Security
We maintain technical, physical, and organizational safeguards. Data is encrypted in transit and stored in the United States, or the EU for EU/UK studies.
Links to Other Websites
We do not control third-party websites linked from ours. Review their privacy policies before sharing information.
Change Notification
This policy may be updated as privacy laws evolve. Check the “last updated” date at the bottom of this page.
Dispute Resolution (EU / UK)
TPRA commits to resolve Data Privacy Framework complaints within 45 days. Unresolved complaints may be referred to the International Centre for Dispute Resolution at no cost to you, or to your local supervisory authority.
Data Subject Rights
Under the GDPR, EU and UK residents have rights including access, rectification, erasure, restriction, objection, data portability, and withdrawal of consent.
Access, Update & Limiting Use
Residents of the EU, UK, Canada, Australia, and New Zealand may request the data we hold about them. Errors are corrected within 7 days of notice.
Data Privacy Framework
To learn more about the Data Privacy Framework Program and view our certification, visit dataprivacyframework.gov.
Reservation of Rights
We reserve the right to share information as required by law or in response to duly authorized government requests.
Privacy Contact
11719 FM 2244, Suite 300
Bee Cave, Texas 78738, USA
Austin, Texas